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Refund Policy
You may return all products within 30 days (from the date you receive the items) for exchange or refund. The original bag and tag should be intact.
For the returned item(s), we will arrange a replacement or issue a refund after we have checked your return tracking number or receipt.
We do not accept returned items that were returned directly without checking with us first.
- Please do not make returns directly to any address on the package received. They are only our overseas handler, not us. Only send to the address that our customer service provided. Our customer service will reply to you within 24 hours.
Refunds will be issued back to the original form of payment that was used to place your order. Please allow 24 hours with Paypal and 7-15 business days with credit card for your refund to appear.
The original shipping fee and insurance are non-refundable.
We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost. unless a mistake is made by us
- For all other queries, please write to use: info@piqeez.com